Archive for the ‘Outlook’ Category

One or more activex controls could not be displayed in Outlook

2008-03-28

Windows XP SP, Outlook 2003

User was getting error message “One or more activex controls could not be displayed…”.

It is 2 ways to resolve this issue.

1) Check checkbox for “Use Microsoft Office Word 2003 to edit messages” in Outlook’s Tool >> Options >> Mail Format

2)If you don’t want to use Word.

Go to

C:\Documents and Settings\user_name\Application Data\Microsoft\Signatures

Make sure you make a copy of the *.htm signature.

Open htm signature in notepad.

Search for tag <object>.

Delete everything between <object></object> tags, including tags.

Save document. The problem is solved.

Additional resources:

Microsoft Outlook 2003
Microsoft Outlook 2007



Outlook journal stopped recording

2008-01-08

Platform: WIndows XP SP2, Outlook 2003 on Exchange 2003.Got complaint from a user that outlook journal stopped recording office documents.Ran SCANPST.EXE utility in C:\Program Files\Common Files\System\MSMAPI\1033 to check and fix errors in .pst for Inbox.Then Tools -> Options -> Journal Options and did uncheck all files in [Also record files from] and checked [E-Mail Message] under  [Automatically record these items].

Closed Outlook. Opened Outlook again.

In Journal Options I did check all files in [Also record files from] .

Closed Outlook. Opened Outlook again Created MS Word file and MS Excel file and saved it.

Now I was able to see files in Outlook Journal.

I don’t know what was a reason for this problem.

I’m also not clear on why it took steps described above to fix the problem…. but it did work for me.

  

Fix MS Outlook 2003 corrupted files.

2007-12-08

 Platform : Windows XP SP2, MS Outlook 2003 

Change Directory to

C:\Program Files\Common Files\System\MSMAPI\1033

Find and run the following 2 files.

SCANPST.EXE – fix PST files
SCANOST.EXE – fix OST files

Unable ”Recover Deleted Messages” in Outlook 2003

2007-11-10

Problem:

Deleted message from inbox.
Emptied deleted items.

Recover Deleted Messages would not display messages.

Resolution:

(04-27-2007 15:30)

http://support.microsoft.com/kb/246153

1.Start Registry Editor (Regedt32.exe).
2.Locate and click the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options
3.On the Edit menu, click Add Value, and then add the following registry value:
Value name: DumpsterAlwaysOn
Data type: DWORD
Value data: 1
4.Quit Registry Editor.