Comments for IT Errors and Solutions Blog http://rofeld.com/wordpress It is all about IT.... :) Tue, 03 Aug 2010 05:23:26 -0700 hourly 1 http://wordpress.org/?v=3.0.1 Comment on One or more activex controls could not be displayed in Outlook by Stanley http://rofeld.com/wordpress/?p=37&cpage=1#comment-6175 Stanley Tue, 03 Aug 2010 05:23:26 +0000 http://rofeld.com/wordpress/?p=37#comment-6175 Exactly what I needed it to do! Excellent! Exactly what I needed it to do! Excellent!

]]> Comment on No mouse within Win2K3 after converting from Microsoft image to VMWare by Hilarious http://rofeld.com/wordpress/?p=171&cpage=1#comment-5191 Hilarious Thu, 20 May 2010 13:58:31 +0000 http://rofeld.com/wordpress/?p=171#comment-5191 Do you have an update for VMware that works in windows 7 and for new version of Linux? - hilarious man Do you have an update for VMware that works in windows 7 and for new version of Linux?

- hilarious man

]]> Comment on No mouse within Win2K3 after converting from Microsoft image to VMWare by Sikat ang Pinoy http://rofeld.com/wordpress/?p=171&cpage=1#comment-3345 Sikat ang Pinoy Sat, 06 Feb 2010 14:18:29 +0000 http://rofeld.com/wordpress/?p=171#comment-3345 I always use vmware server in linux and no problems encountered. I always use vmware server in linux and no problems encountered.

]]> Comment on My experience with using MozyPro backup (mozy blog) by alan http://rofeld.com/wordpress/?p=18&cpage=1#comment-1653 alan Wed, 26 Aug 2009 14:59:11 +0000 http://rofeld.com/wordpress/?p=18#comment-1653 I have had problems with exchange and other big backups restarting. It is very frustrating. However, I was using v1.8.8 and I found a fix that worked for me using robocopy...see below. I'll report back on the exchange issue after I update. The tech support at mozy recommends to use the most recent version of the software. There on 1.14 now. I am going to try that to see what happens. I had luck getting the backups to not restart with full backups, though. I copied the files to a temporary location on the hard drive and then backing up that directory using mozy (i feel this increased the data integrity since users wouldn't be changing files during the backup. I have a big prog on the server that stores everything in tiny files, rather than a database file). Here's my robocopy script: The source is the E drive and the destination is the G drive. robocopy /TEE /S /E /COPYALL /NP /R:0 /W:1 /b /LOG:G:\BACKUPLOG.TXT "e:" "g:" /XD "e:\system volume information" /XD "e:\recoverybin" /XD "e:\recycler" ******** Notes: Warning: The /E switch mirrors the source directory to the destination. Therefore, it will delete anything in the destination directory that doesn't exist in the source directory. THIS COULD RESULT IN DATA LOSS, IF NOT EXECUTED PROPERLY. 1. If copying from one drive or partition to another, check the security permissions on the drive/partition. 2. /XD excludes certain files. The ones excluded below are operating system files. 3. Robocopy download: http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en ******** I have had problems with exchange and other big backups restarting. It is very frustrating. However, I was using v1.8.8 and I found a fix that worked for me using robocopy…see below. I’ll report back on the exchange issue after I update.

The tech support at mozy recommends to use the most recent version of the software. There on 1.14 now. I am going to try that to see what happens.

I had luck getting the backups to not restart with full backups, though. I copied the files to a temporary location on the hard drive and then backing up that directory using mozy (i feel this increased the data integrity since users wouldn’t be changing files during the backup. I have a big prog on the server that stores everything in tiny files, rather than a database file).

Here’s my robocopy script:

The source is the E drive and the destination is the G drive.

robocopy /TEE /S /E /COPYALL /NP /R:0 /W:1 /b /LOG:G:\BACKUPLOG.TXT “e:” “g:”
/XD “e:\system volume information” /XD “e:\recoverybin” /XD “e:\recycler”

********
Notes:
Warning: The /E switch mirrors the source directory to the destination. Therefore, it will delete anything in the destination directory that doesn’t exist in the source directory. THIS COULD RESULT IN DATA LOSS, IF NOT EXECUTED PROPERLY.
1. If copying from one drive or partition to another, check the security permissions on the drive/partition.
2. /XD excludes certain files. The ones excluded below are operating system files.
3. Robocopy download: http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en
********

]]> Comment on My experience with using MozyPro backup (mozy blog) by Josh http://rofeld.com/wordpress/?p=18&cpage=1#comment-798 Josh Wed, 15 Apr 2009 22:28:48 +0000 http://rofeld.com/wordpress/?p=18#comment-798 We are a MozyPro reseller and it has not been working right for us since we've started. The biggest problem we have is backing up Exchange stores NEVER completes. On some the backup will restart over and over again. On others, the backup will fail saying that it could not communicate with the Mozy servers, even though none of these sites are experiencing any internet connection issues. I've just recently discovered that we can not trust the email reports either, as we have some clients that show have been backed up within the past few hours, but when i log into the server there hasn't been a successful backup in weeks. I have been going back and forth with tech support for as long as i can remember. Each time the tech gives up and supposedly escalates me to someone who is more knowledgeable, but that person simply asks me to repeat the same useless steps over again (e.g. Please run a tracert, please uninstall and reinstall Mozy, etc.). At this point we are looking for someone else to move our customers to, as it is quite apparent that Mozy is never going to perform as advertised, and tech support simply doesn't care. We are a MozyPro reseller and it has not been working right for us since we’ve started. The biggest problem we have is backing up Exchange stores NEVER completes. On some the backup will restart over and over again. On others, the backup will fail saying that it could not communicate with the Mozy servers, even though none of these sites are experiencing any internet connection issues. I’ve just recently discovered that we can not trust the email reports either, as we have some clients that show have been backed up within the past few hours, but when i log into the server there hasn’t been a successful backup in weeks. I have been going back and forth with tech support for as long as i can remember. Each time the tech gives up and supposedly escalates me to someone who is more knowledgeable, but that person simply asks me to repeat the same useless steps over again (e.g. Please run a tracert, please uninstall and reinstall Mozy, etc.). At this point we are looking for someone else to move our customers to, as it is quite apparent that Mozy is never going to perform as advertised, and tech support simply doesn’t care.

]]> Comment on My experience with using MozyPro backup (mozy blog) by databasemind http://rofeld.com/wordpress/?p=18&cpage=1#comment-215 databasemind Thu, 19 Jun 2008 21:53:43 +0000 http://rofeld.com/wordpress/?p=18#comment-215 6 month later from my original post, I'm planning on dumping MozyPro. I have been having issues with MozyPro backup for past 4 month. I have contacted support many times, but issues with mozy back up still not resolved and as usual, you never hear back from mozy support team. They only assure you that everything is fine and nothing to worry about. In last 2 month of communication with Mozy, I did send email directly to Mozy's Director of Support Operations, David D. I got replies from him with promise to follow up on the issue, but.... never heard back... At this point I'm thinking on switching to iDrive or any other remote back up solution. Only problem is for me that I'm backing up 300 GB of data and to switch to a different solution and back up 300 GB over internet again would take me about 3-4 weeks. But at this point I have no other choice due to Mozy not being reliable back up solution and Mozy's customer service being worth I have ever experienced. 6 month later from my original post, I’m planning on dumping MozyPro.

I have been having issues with MozyPro backup for past 4 month. I have contacted support many times, but issues with mozy back up still not resolved and as usual, you never hear back from mozy support team. They only assure you that everything is fine and nothing to worry about.

In last 2 month of communication with Mozy, I did send email directly to Mozy’s Director of Support Operations, David D.

I got replies from him with promise to follow up on the issue, but…. never heard back…

At this point I’m thinking on switching to iDrive or any other remote back up solution.

Only problem is for me that I’m backing up 300 GB of data and to switch to a different solution and back up 300 GB over internet again would take me about 3-4 weeks.

But at this point I have no other choice due to Mozy not being reliable back up solution and Mozy’s customer service being worth I have ever experienced.

]]> Comment on My experience with using MozyPro backup (mozy blog) by DUSA http://rofeld.com/wordpress/?p=18&cpage=1#comment-175 DUSA Tue, 13 May 2008 15:38:40 +0000 http://rofeld.com/wordpress/?p=18#comment-175 I've used Mozy since the Fall of 07. I have to agree - generally speaking their service is unreliable, as a backup service, NFW. I get 1 backup a week to run if I'm lucky. You experience with support is not unique either. I suspect the attitude is a result of the fact that they get "my backup don't work" calls all day long. I'm sure the techs are thinking "Yep, so what's new?" in the back of their minds. I’ve used Mozy since the Fall of 07. I have to agree – generally speaking their service is unreliable, as a backup service, NFW. I get 1 backup a week to run if I’m lucky. You experience with support is not unique either. I suspect the attitude is a result of the fact that they get “my backup don’t work” calls all day long. I’m sure the techs are thinking “Yep, so what’s new?” in the back of their minds.

]]> Comment on My experience with using MozyPro backup (mozy blog) by Paul http://rofeld.com/wordpress/?p=18&cpage=1#comment-8 Paul Tue, 26 Feb 2008 22:26:29 +0000 http://rofeld.com/wordpress/?p=18#comment-8 We've been using it for over a year now and it's never worked properly. We upgraded our server software - Office 2000 and it's working better but it's still unreliable. It simply fails to back up certain files within folders and for absolutely no reason. Just random unreliability. I've been corresponding with Mozy customer service on and off for over a year now and usually they ask for details and then I never hear from them again. They are not really that concerned or even curious about what the problem might be. If we were to rely on it it would be a form of backup Russian Roulette. We’ve been using it for over a year now and it’s never worked properly. We upgraded our server software – Office 2000 and it’s working better but it’s still unreliable. It simply fails to back up certain files within folders and for absolutely no reason. Just random unreliability. I’ve been corresponding with Mozy customer service on and off for over a year now and usually they ask for details and then I never hear from them again. They are not really that concerned or even curious about what the problem might be. If we were to rely on it it would be a form of backup Russian Roulette.

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