My experience with using MozyPro backup (mozy blog)2007-12-09 at 11:24 pm databasemind
I have been using MozyPro (mozy.com) backup for last 8 month.
My environment… Windows 2003 servers, MS Exchange 2003, SQL Server 2005 and 2000, MS Office files, etc…
I think, it is a great remote backup solution and also price is right.
I only wish it will do all things they are claiming on their web site it can do.
The following is only based on my own experience.
I had problems with backing up MS Exchange 2003 database. MozyPro would do full backup and then it supposed to do only differential backups… But on 2nd or 3rd differential backup, MozyPro would fail and would have to start full backup all over again.
Also, my exchange database wasn’t that big… Under 17 GB. But to make full backup, it was taking 4-5 full days in my environment and it is just too long to do it over and over again…
Finally after struggling for almost 6 month… I gave up and I’m not using MozyPro to backup Exchange database anymore. I just hope, it would change some day…
Another problem I had is backing up files and folders located on network share on different server than MozyPro client is running on… I was getting a lot of different Connection Errors and my backups would fail. After removing network shares from my backup catalog, I got no more errors and backups are running as they should.
Currently I’m using MozyPro on 3 of my production servers. All servers are Windows 2003.
On one server I’m backing up 5 GB, on second 70 GB and 180 GB on my third server.
I have no problem with backing up MS SQL Server 2000 and 2005 files (.mdf and .ldf) while database is in use. Also able to backup any files while in use and being open, including MS Outlook, Excel, Word and Power Point.
Also, tech support, in my opinion, is bad. They would promise get back to you, but you would never hear back from them. The solution for most of problems I had is “…it should work…” and it doesn’t. I asked them few times when fix would be available… and answer was “… in 6 month…” Great… Good thing is… I have primary backup solution in place which is backing up to tape and tape is being taking off site. I’m just using MozyPro as a backup solution to my primary backup solution. My original thought was when I started to use MozyPro, to use it as my primary and sole backup solution, but…
I did find that I can’t fully rely on MozyPro and on MozyPro support team.
All comments and opinions are welcome….
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